By TROY MUKUPA
Zambia’s tourism industry has reached unprecedented heights, with its breathtaking landscapes, rich cultural heritage, and warm hospitality making it an increasingly attractive destination for travelers. Recently, Tintswalo Siankaba Lodge was honored as Best Lodge at the 2024 Tourism Excellence Awards, a testament to the country’s growing reputation for exceptional luxury tourism.
In an exclusive interview, we sat down with Simon Vuvunga, the newly appointed General Manager of Tintswalo Siankaba Lodge, to discuss his vision, experience, and the lodge’s recent accolade.
With over 9 years of experience in the hospitality industry, Vuvunga boasts an impressive track record of growth, achievement, and dedication to excellence. His unique blend of operational expertise, leadership acumen, and passion for delivering exceptional guest experiences makes him an ideal fit for his new role.
“I’m deeply honored to share my journey,” Vuvunga says. “My background in hotel management, coupled with my passion for delivering exceptional guest experiences, has prepared me for this exciting role at Tintswalo Siankaba.”
As General Manager of Tintswalo Siankaba Lodge, Vuvunga leads a team of highly skilled and dedicated professionals at this esteemed 5-star luxury river lodge, strategically situated on the picturesque banks of the Zambezi River.
“I am deeply humbled and privileged to lead an exceptional team that is unwaveringly committed to delivering world-class service, exceeding guest expectations, and upholding the highest standards of excellence,” Vuvunga remarks with enthusiasm.
Vuvunga provided insightful perspective on the history and significance of the lodge’s name. “Tintswalo Siankaba’s unique setting and commitment to excellence make it an inspiring place to work. This true gem boasts a rich history dating back to 1999.”
He further explained, “The name ‘Tintswalo Siankaba’ is imbued with profound significance, serving as a poignant reflection of the lodge’s core values and mission. Derived from the South African local Shangan language, ‘Tintswalo’ beautifully encapsulates ‘the tangible feeling of love, gratitude, and peace that you bestow upon someone who has given you a meaningful and worthy gift.'”
Vuvunga highlighted the lodge’s unique selling points. “Our lodge offers an unparalleled luxury experience, combining stunning river views, exquisite cuisine, and exceptional service. Guests can enjoy guided bush walks, sunset cruises, village walks, and thrilling bird-watching activities, all while supporting local conservation efforts.”
Regarding the prestigious Best Lodge award at the 2024 Tourism Excellence Awards, Vuvunga responded, “The accolade endorses our commitment to exceptional guest experiences and responsible luxury tourism. It’s a testament to our team’s tireless efforts to exceed expectations and create unforgettable memories.”
Vuvunga also shared his perspective on the lodge’s role in promoting Zambia’s tourism industry and its commitment to supporting local communities and conservation efforts. “Tintswalo Siankaba Lodge is deeply invested in promoting Zambia’s tourism industry through our unwavering commitment to responsible luxury tourism practices.”
When asked what advice he had for aspiring youths, particularly those interested in pursuing a career in hospitality, Vuvunga offered insightful counsel. “To aspiring hospitality professionals, I would advise that success in this industry is deeply rooted in a genuine passion for delivering exceptional guest experiences.”
As Vuvunga charts the lodge’s future trajectory, his vision remains resolute: maintaining unparalleled standards, driving innovation, and prioritizing staff development, community engagement, and environmental sustainability. Guided by a commitment to excellence, empathy, and creativity, Vuvunga’s leadership is poised to propel Tintswalo Siankaba Lodge to even greater heights.